A leader in Information Teachnology organizational transformation, Susan implemented a virtual company model used by Bank One, AT&T and IBM to provide Bank One with network and data center services. She developed and led the implementation of several common processes including "Managing For Results” – a planning and management system and "Problem Analysis and Solution Design" – a methodology integrated into every-day service delivery. Susan uses practices that hold people in a place of dignity and respect.
Susan resides in Delaware, Ohio on a small farm with Craig, two daughters and three dogs. (Three dogs at this time anyway…you just never know who might need a home.)
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