The Conversation Gap

According to a study by Career Innovation, four out of every ten talented employees have an issue they want to discuss with their manager, but feel unable to do so. Their survey research shows that these employees — talented folk but significanly less engaged — are three times more likely to leave as a result of this ‘conversation gap.’

The free report describes the issues they want to discuss and the why they don’t. The $120 report explains what to do about it. Reading only the free report, I do see that they suggest that the ‘gap’ can be bridged in many ways, but they’re all one-on-one interactions. That said, most of the conversations that people want to have are “future” conversations and I can’t help but notice that the theme or purpose of almost every open space event I facilitate is some form of “Issues and Opportunities for the Future of…”

Many many of these ‘future’ conversations that are missing in organizations come up easily, naturally and automatically in the course of working in open space on the future of various parts of the organization. When managers invite conversation on the future of the organization, employees have a better shot at working out their own future questions, and asking them in the context of larger, shared futures. No wonder engagement is so high in Open Space!

via Management Craft

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